Privacy Policy
Last Updated: 2/11/2026
1. Information We Collect
We collect personal information that you voluntarily provide to us, including:
Name
Email address
Phone number
This information is collected when you submit forms on our website, request services, schedule appointments, or opt in to receive communications from us.
We may also automatically collect limited non-personal information such as browser type, device information, and pages visited.
2. How We Use Your Information
We use the information we collect to:
Respond to inquiries and service requests
Schedule and confirm appointments
Provide estimates and services
Send service updates and follow-ups
Send marketing or promotional communications (you may opt out at any time)
SMS consent is not a condition of purchase.
3. Text Messaging & Email Communications
By providing your phone number and/or email address, you consent to receive communications from us via email and SMS.
Message frequency may vary.
Message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP.
For assistance, reply HELP or contact us directly.
You may unsubscribe from emails using the unsubscribe link included in our emails.
We use GoHighLevel to manage email and SMS communications. GoHighLevel processes information on our behalf in accordance with its Privacy Policy:
https://www.gohighlevel.com/privacy-policy
4. Cookies & Tracking Technologies
We may use cookies, tracking pixels, and similar technologies to improve website functionality, analyze site traffic, and enhance user experience.
These technologies may collect information such as browser type, device information, pages visited, and interactions with our website.
You may disable cookies through your browser settings; however, some features of the website may not function properly.
We do not use cookies to collect sensitive personal information.
5. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share your information with trusted service providers (such as GoHighLevel) that assist us in operating our business and communicating with you.
Mobile Information Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. Data Security
We take reasonable administrative and technical measures to protect your personal information. However, no transmission over the internet or electronic storage method is guaranteed to be 100% secure.
7. Your Rights & Choices
You may:
Request access to your personal information
Request correction or deletion of your information
Opt out of marketing communications at any time
To make a request, please contact us using the information below.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
9. Contact Information
If you have questions about this Privacy Policy, please contact:
Hirst Plumbing
info@hirstplumbing.org
(309) 281-1459
